Step 1: Open the Pura by PureHealth application.

Step 2: Select the Emirates from the drop-down list on the Launch Screen.

Step 3: New welcome tutorial screens will appear. Please go through the screens to know more about the application.

Step 4: Click on “Sign Up Now” as a new user and enter your First Name, Last Name, Mobile Number, Email ID, Password, and Confirm Password.

Step 5: Enter the 4-digit OTP code sent to your official email address and verify your email.

Step 6: Once verified, you will be re-directed to the Sign In page. Please login through Email ID and Password.

Step 7: Read and accept the terms and conditions if you want to go through them.

Step 8: Enter details like gender, height, and weight to get started.

Please ensure the following:

Step1: Please use the exact email ID that you saved or referred to while registering your account in Pura.

Step 2: The password you are using is correct. Please note that the password is case-sensitive, so you need to input the exact password accordingly.

 If you do not receive the OTP code, you can try the following options.

Option 1: Please make sure that you have typed the correct email address during the signup process.

Option 2: Wait for 30 seconds to see if you receive the email.

Option 3: Check the Spam/Junk folder and if you still have not received the OTP, you can raise a support query.

Option 4: Click on Resend OTP.

You can reset your password by following the steps below:

Step 1: Open the “Pura” application and land on the Sign In page.

Step 2: Click on “Forgot Password” and enter your official email address.

Step 3: Enter the 4-digit OTP code sent to your official email address.

Step 4: Set your new password and confirm the password.

Step 5: The password will be reset, and you can login with your new password.

Step 1: Sign into the Pura app.

Step 2: You will be asked to sync with Fitbit watch or Apple Watch.

Step 3: Click on the Fitbit watch.

Step 4: You will be redirected to the chrome browser Fitbit login page.

Step 5: Input your Fitbit credentials and click on the Login button.

Step 6: Sync is completed. You will be redirected to the Pura app.

Step 1: Sign into the Pura app.

Step 2: You will be asked to sync with Fitbit watch or Apple watch.

Step 3: Click on the Apple watch.

Step 4: App needs certain access. Please allow the same.

Step 5: Sync is completed. You will be redirected to the Pura app.

Step 1: Go to your Profile.

Step 2: Click on the Setup my Device button.

Step 3: Select Apple Watch.

Step 4: The app will ask you for certain permission. Allow that access.

You can sync from Apple to Fitbit in the same way. After switching, your Pura app will display the data accordingly.